Two-Way Alarms

03/02/2011
One of the main reasons anyone installs a burglar alarm from a home security company is to protect against unwanted home invasions. However, one of the pitfalls of any automated home alarm system is the possibility of costly false alarms. Reliance Protectron alarm systems enhance the security of your home alarm system and help prevent costly false alarm fines with Two-Way Voice.

What is it?

Two-Way Voice allows a live agent to communicate with you and members of your family through your home alarm system. Our service is called Two Way Voice Security and Response, and it can be added to any of our home security systems.

Why is it safer?

If an intruder trips a motion sensor in the home while the home security system is armed, and they hear a live voice through the home security system, they know that they have a minimal amount of time left before police arrive. It is more psychologically jarring for a thief to hear a live person than an automated warning, and this may prevent them from stealing items or committing acts of vandalism.

Traditional home security systems involved the use of a telephone, which shaves valuable seconds off of the time between the alarm tripping and emergency services being notified. Two-Way Voice provides you with instant communication to our operators through your home security system.

How does it prevent false alarms?

With other automated systems, emergency services are contacted immediately. The problem is, after even just one false alarm, emergency services will send you a bill, and sometimes it is a large one. If you have forgetful teenagers or a busy lifestyle, you can see where this would start to add up.

With Two-Way Voice added to your home alarm system, it's easy for someone who has made a mistake in your family to correct it, simply by providing their verification code and other personal information to the live security agent. This way, thieves can't masquerade as members of your family, and members of your family can avoid false alarms.

For more information about a Two-Way Voice alarm and response feature for your home security system, contact one of our dealers today.

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