Five Things to Look for in an Alarm System
07/20/2011
There are many choices in alarm systems, and each of them seem to have many different features. Here are a few key things to look for when shopping for an alarm company.
1. At Least a Decade in Business
A solid alarm company has been in business for ten years or more. A solid reputation in the security industry takes a while to build up. While every business has to get a start somewhere, experience counts when it is your family's safety on the line. The electronic alarm industry is a complex world and Reliance Protectron is constantly on top of it to protect those you love.
2. Regional Monitoring Centres
You want to deal with a company with regional alarm monitoring centres rather than one central monitoring location. Reliance Protectron's four national alarm operating centres ensure that our network is always up in the event of electrical outages, major storms, or other potential calamities that can shut down other systems.
3. Canadian Company and Employees
Our call centres are all located in Canada for better service. Your security is too important to risk on a language barrier in exchange for a healthier bottom line. You are speaking to a Canadian from the same region as you, every time you contact us.
4. Solid Employee Training
Our call centre staff are trained for weeks before they are allowed to take any live calls on their own. Our training regimen rivals that of a 911 dispatcher, and for good reason. They're essentially doing the same job. We require that our call centre employees get certifications and go through a retraining process at least once a year.
5. Local Installers and Support
Alarm system equipment, like any other equipment, can have issues. If your alarm system is installed by a local installer, it will be serviced by a local installer as well, whether in Vancouver, Toronto, Edmonton, Calgary, Ottawa, Montreal, or other cities across Canada. No need to troubleshoot your own equipment while on the phone with tech support.
Reliance Protectron offers all of the items above and much more. Request a quote today to find out how to have a Reliance Protectron home security system installed in your home.
1. At Least a Decade in Business
A solid alarm company has been in business for ten years or more. A solid reputation in the security industry takes a while to build up. While every business has to get a start somewhere, experience counts when it is your family's safety on the line. The electronic alarm industry is a complex world and Reliance Protectron is constantly on top of it to protect those you love.
2. Regional Monitoring Centres
You want to deal with a company with regional alarm monitoring centres rather than one central monitoring location. Reliance Protectron's four national alarm operating centres ensure that our network is always up in the event of electrical outages, major storms, or other potential calamities that can shut down other systems.
3. Canadian Company and Employees
Our call centres are all located in Canada for better service. Your security is too important to risk on a language barrier in exchange for a healthier bottom line. You are speaking to a Canadian from the same region as you, every time you contact us.
4. Solid Employee Training
Our call centre staff are trained for weeks before they are allowed to take any live calls on their own. Our training regimen rivals that of a 911 dispatcher, and for good reason. They're essentially doing the same job. We require that our call centre employees get certifications and go through a retraining process at least once a year.
5. Local Installers and Support
Alarm system equipment, like any other equipment, can have issues. If your alarm system is installed by a local installer, it will be serviced by a local installer as well, whether in Vancouver, Toronto, Edmonton, Calgary, Ottawa, Montreal, or other cities across Canada. No need to troubleshoot your own equipment while on the phone with tech support.
Reliance Protectron offers all of the items above and much more. Request a quote today to find out how to have a Reliance Protectron home security system installed in your home.
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